I apologize for any spelling mistakes. I blame it on the fact that I cannot read the screen.
Today I went to the eye doctor. Oh boy! Let me just say that normally I visit Lenscrafters. While they are a bit more on the pricey side, I’ve never had any problem with their service. You get what you pay for right? Right! So I go into Eye Store A (not its real name) around 9:02 this morning. My appointment was at 9:15 and some how there were already three people ahead of me. I’m greeted by a girl who looks younger than me (and I look pretty young). We do some tests for my eyes, including that pressure one where they blow puffs of air into your eyes. I told her that generally in the past I settle for eye drops because I can never keep my eyes open for this one. I agreed to try once. Didn’t work. So instead of saying “hey, let’s do the eye drops and make it simple on you,” she tries SIX more times before giving up! Thanks ass.
Back in the waiting room I’m seated next to a father and son who are talking about the latest phones that are out. The son wants a new phone. The dad said no way, your grades suck and you don’t work, I’m not paying for it. So the kid says he’ll drop out of school to work so he can have this phone. Real smart. I just so happen to get a text and flip open my nifty little LG phone and the son begins whispering about it, forgetting I’m RIGHT there. He also says he can text faster than me. Um…nobody texts faster than me.
I get called in to see the eye doctor. Within seconds of sitting down her cell phone rings. And rings…and rings. She had to dig through her bag to find it. After she apologized she proceeded to shine a bright light in my eyes, flip a few lenses and then tell me my prescription has changed tremendously. Surprised that my glasses were only a year old, I asked if she was aware that I wear progressive bifocals. “You do?!” she said, astonished by this new tid bit of information. Um, you’re an eye doctor. Shouldn’t you know this?! She takes my glasses and checks them out as if she didn’t believe me, blaming the other woman for “measuring them wrong.” Mmhm. She then sends me out of the room to get my new prescription. My entire exam lasted no more than 7 minutes.
I ask if I’ll need new frames and the answer is yes. I refuse. I did not come in wanting new glasses. I wanted a check up. 12 frames and an hour and a half later, I still wanted my original frames. This of course would require me leaving them there for 10 days. Hence the reason I’m using my craptacular old glasses that I can’t see out of. Everything is on a slant, when I walk my depth perception is shit and I can’t read if my life depended on it. But the important thing: I can drive!
The eye doctor nor the person assisting me afterward bothered to ask me anything about my eyes. Nobody is aware of the fact that I have an astigmatism. I have a strong feeling my glasses will need to be corrected because nobody bothered to give me a proper eye exam. I never did get those eye drops for the pressure test. I could have glaucoma! I’m sure I don’t, but it’s the principle! I paid for an eye exam that I didn’t get. They almost charged me $19 for the frames I already owned! I also wrote on my intake form that I suffer from frequent headaches…this was never discussed unfortunately.
I am very unhappy with this place and will never ever recommend anyone go there nor will I go back there after my glasses arrive. Next time, I will pay full price at Lenscrafters. I don’t care if my insurance will no longer cover it. At least I will be able to see.
Filed under: Things that bug me, complaints








[...] Then I headed to the eye doctor to pick up my new prescription. As some of you may recall, I had a a very unpleasant visit at this particular place not too long ago. For the record, they called me this afternoon telling me [...]
I think you you are right you get what you pay for, but you also should get what you want and be treated with respect next time if you are in Chicago go to Contacts & Specs on Broadway or visit them online at http://www.ContactsandSpecs.com you will always get what you want and more.